Listserv Lately 18
by Suzan Hvizdash, CPC, CRN Senior Auditor, Instructor
Well, conference is over and we’re back in full swing. The list was still quite active in the absence of a lot of Listers.
Conference was great! Fantastic speakers (including many of us - Barbara, Katherine Abel, Jo Ann Baker, Joan Gihooly, and myself just for starters.
However, the list goes on…
Questions were of a wide variety over the last few weeks. We answered questions concerning borderline diabetes (790.29), SI joint Injections w/o fluoroscopy, scar revision of the chin. We also had a brief discussion on adding a “No Perfume” sign in the waiting room for our patients.
There was question concerning billing of OB charges when the patient hadn’t always had surgery. To see the full question and follow the thread you can click on http://health.groups.yahoo.com/group/CRN-L/message/52357. Briefly though, the lister mentioned several tests and services done by the practice and how they wanted to bill for the antepartum care and delivery only and would this be the best approach. The answers seemed to indicate that the bill was correct and the urinalyses that were done might need to be appealed to the insurance company.
What about patient identity theft. This was certainly an interesting thread. Apparently a patient did not use the correct name when checking in. The insurance company informed them of this and now want a refund. It seems that the patient and the insured switched information in order to obtain medical care. The patient was a friend of the insured’s. Another instance was where the patient had stolen her sister’s identify. What do you do to avoid this type of thing? One office mentioned they take pictures of all their patients. To see some of this thread take a look at http://health.groups.yahoo.com/group/CRN-L/message/52410.
Joining the list serve: $0
Asking questions on the list serve: $0
Reading your bi-weekly CRN newsletter: $0
Advice received on the list serve: Priceless
The value of reading your bi-weekly CRN newsletter: Priceless
Until next time,
-- Suzan